Cookies Policy

Your Privacy Matters - Understanding Our Cookie Usage

What Are Cookies

Cookies are small text files that are stored on your device when you visit our flower delivery website. These files help us provide you with a personalized and seamless shopping experience while browsing our beautiful collection of custom flower bouquets. Cookies contain information that allows our website to recognize your device and remember your preferences during subsequent visits.

Important: We are committed to transparency and GDPR compliance. This policy explains how we use cookies and how you can control them according to your preferences.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided. These cookies are always active and cannot be disabled.

Performance Cookies

Performance cookies collect information about how visitors use our flower ordering website, including which pages are visited most often and if users receive error messages. These cookies help us improve our website's performance and your browsing experience by understanding user behavior patterns.

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages. These cookies remember your flower preferences, delivery locations, and customization choices.

Marketing Cookies

Marketing cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share information with other organizations or advertisers to provide personalized flower arrangement recommendations and seasonal offers.

How We Use Cookies

  • Shopping Cart Management: Maintaining items in your cart while you browse our flower collections
  • User Authentication: Keeping you logged in during your session for a seamless ordering experience
  • Personalization: Remembering your preferred flower types, colors, and delivery preferences
  • Analytics: Understanding which flower arrangements are most popular and improving our service
  • Security: Protecting against fraudulent activities and ensuring secure transactions
  • Performance Optimization: Loading pages faster and providing smooth navigation
  • Marketing Effectiveness: Measuring the success of our promotional campaigns and seasonal offers

Third-Party Cookies

Our website may use third-party cookies from trusted partners to enhance your experience and provide additional functionality. These may include:

  • Analytics Providers: Helping us understand website usage and visitor behavior patterns
  • Payment Processors: Ensuring secure and reliable payment processing for your flower orders
  • Social Media Platforms: Enabling social sharing features for our beautiful flower arrangements
  • Marketing Partners: Delivering relevant advertisements and promotional content

These third-party cookies are governed by the respective privacy policies of these external services. We carefully select our partners to ensure they meet high standards of data protection and privacy compliance.

Cookie Consent and GDPR Compliance

Your Consent Matters
We implement Google Consent Mode v2 to ensure full GDPR compliance and respect your privacy choices.

GDPR Rights: Under the General Data Protection Regulation, you have the right to:

  • Be informed about our cookie usage (this policy)
  • Access the data we collect through cookies
  • Rectify any inaccurate cookie data
  • Erase cookie data under certain circumstances
  • Restrict processing of your cookie data
  • Data portability for your cookie preferences
  • Object to certain types of cookie processing

We use Consent Mode v2 to ensure that cookies are only activated after you provide explicit consent. This advanced consent management system allows you to granularly control which types of cookies you accept while still providing basic website functionality.

Managing Your Cookie Preferences

You have several options to control and manage cookies on our flower delivery website:

Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can choose to accept all cookies, reject all cookies, or be notified when cookies are being sent.
  • Cookie Banner: Use our cookie consent banner to accept or reject different categories of cookies
  • Browser Controls: Configure your browser settings to block or delete cookies
  • Opt-out Tools: Use industry-standard opt-out mechanisms for marketing cookies
  • Privacy Settings: Access your privacy preferences through your account settings

Please Note: Disabling certain cookies may affect the functionality of our website and limit your ability to place flower orders or access personalized features. Essential cookies cannot be disabled as they are necessary for basic website operation.

Cookie Retention and Updates

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted
  • Marketing Cookies: Typically expire after 30-90 days
  • Analytics Cookies: Usually retained for up to 2 years

We regularly review and update this Cookie Policy to reflect changes in our practices, technology, and legal requirements. We encourage you to review this policy periodically to stay informed about how we use cookies to enhance your flower shopping experience.

Last Updated: This Cookie Policy is regularly reviewed and updated to ensure compliance with current privacy regulations and best practices in data protection.