Custom Flower Bouquet Services
By accessing and using our custom flower bouquet ordering services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our flower delivery service. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
Users must provide accurate and complete information when placing orders, including correct delivery addresses, contact details, and special delivery instructions. You are responsible for ensuring recipient availability during specified delivery windows. Users must not place fraudulent orders, use stolen payment methods, or provide false information. Any attempt to manipulate our ordering system or engage in abusive behavior toward our staff will result in immediate service termination.
Payment must be completed at the time of order placement. Users are responsible for all charges incurred on their accounts and must immediately notify us of any unauthorized use. You agree to use our services only for lawful purposes and in accordance with all applicable local, state, and federal regulations.
Our flower delivery services operate within specified geographic areas and delivery windows. Seasonal availability may affect flower selection and pricing. We reserve the right to substitute flowers of equal or greater value when specific varieties are unavailable. Delivery dates are estimates and may be affected by weather conditions, holidays, or unforeseen circumstances.
Same-day delivery requests are subject to availability and additional fees. International deliveries are not currently supported. We are not responsible for delivery failures due to incorrect addresses, recipient unavailability, or access restrictions beyond our control.
All content on our website, including but not limited to text, graphics, logos, images, flower arrangements designs, and software, is the exclusive property of our company and protected by copyright, trademark, and other intellectual property laws. Users may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
Our proprietary bouquet designs, arrangement techniques, and creative concepts are protected intellectual property. Any unauthorized use, copying, or reproduction of our designs for commercial purposes is strictly prohibited and may result in legal action.
Our liability is limited to the purchase price of the specific order in question. We are not liable for indirect, incidental, consequential, or punitive damages arising from our services. This includes but is not limited to emotional distress, lost profits, or damages resulting from delivery delays or flower quality issues beyond our reasonable control.
We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. Fresh flowers are perishable products, and their longevity depends on various factors including care, environmental conditions, and handling after delivery. We cannot guarantee specific lifespan or appearance retention of delivered flowers.
We collect and process personal information necessary to fulfill orders and provide customer service. This includes names, addresses, payment information, and delivery preferences. We implement appropriate security measures to protect your data but cannot guarantee absolute security against all potential threats.
Personal information may be shared with delivery partners and payment processors as necessary to complete transactions. We do not sell or rent personal information to third parties for marketing purposes without explicit consent.
Any disputes arising from these terms or our services shall be resolved through binding arbitration rather than court proceedings. The arbitration shall be conducted under the rules of the applicable arbitration association in our jurisdiction. Each party shall bear their own costs and attorney fees unless otherwise determined by the arbitrator.
These terms are governed by and construed in accordance with the laws of our operating jurisdiction, without regard to conflict of law principles. Any legal proceedings that cannot be resolved through arbitration shall be conducted in the courts of our jurisdiction.
We reserve the right to modify these terms at any time without prior notice. Continued use of our services after modifications constitutes acceptance of the updated terms. We may terminate or suspend services to any user who violates these terms or engages in fraudulent or abusive behavior.
Upon termination, all rights and licenses granted to you under these terms will immediately cease. Provisions regarding intellectual property, liability limitations, and dispute resolution shall survive termination of these terms.
These Terms and Conditions are effective immediately upon posting and supersede all previous versions. Regular review of these terms is recommended as they may be updated periodically to reflect changes in our services or legal requirements.